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PRIVACY POLICY

1. DATA CONTROLLER

MOBE Solutions S.L.
Tax Identification Number (CIF): B24995052
Plaza Hiru Damatxo 7, Ground Floor A
20009 Donostia-San Sebastián (Gipuzkoa)
Spain

Email: info@ilock.you


2. PURPOSE OF DATA PROCESSING

The personal data provided through the website will be processed for the following purposes:

  • To respond to enquiries or requests made by users.
  • To manage bookings made through the reservation platform.
  • To provide the contracted services.
  • To improve the user experience on the website.
  • To manage communications related to the services offered.

3. LEGAL BASIS FOR PROCESSING

The legal basis for processing personal data is:

  • The user’s consent.
  • The performance of a contract or booking.
  • Compliance with legal obligations.
  • The legitimate interest of the data controller.

4. DATA RETENTION

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations.


5. RECIPIENTS OF THE DATA

Personal data may be shared with service providers necessary for the provision of the services, including:

  • Technology and web hosting providers.
  • External booking platforms.
  • Web analytics services.
  • Customer support tools or virtual assistants.

All such providers shall act in accordance with the applicable data protection regulations.


6. USER RIGHTS

Users may exercise the following rights:

  • Access.
  • Rectification.
  • Erasure.
  • Objection.
  • Restriction of processing.
  • Data portability.

To exercise these rights, users may contact:

[hello@ilock.you](mailto:hello@ilock.you)

Users may also lodge a complaint with the Spanish Data Protection Agency (AEPD).


7. SECURITY MEASURES

MOBE Solutions S.L. adopts the necessary technical and organisational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorised processing or access.


8. CHANGES TO THIS POLICY

This Privacy Policy may be amended in order to adapt to legal changes or to changes in the functionality of the website.

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